Account control
Permanently delete account
Review what is removed and retained before confirming with your live account identity.
Account
Delete your account
Deleting is permanent. We remove your sign-in, profile, listings, uploaded photos and ID images, passkeys, phone notification tokens, photo-import connections, watchlists, alerts, favorites and vault. Future membership invoices are cancelled.
What we keep, privately
- Store orders you placed or sold, with their invoices, for accounting and so the other party keeps proof of purchase.
- Paid membership invoices, for accounting. Unpaid invoices are voided, future billing is stopped, and your billing contact details are erased.
- Trades, SafeDeals, Authenticity Protection records and message threads you took part in, with your account link removed, so the other member keeps proof of the deal. The name you typed when accepting terms stays on those terms.
- Dispute and fraud case files, including the contact details on the report, so the case can still be resolved.
- These records are visible only to the other party of that transaction and to RareDrop staff.
Trades, deals or orders still in progress are settled by our team first; open offers that nothing has been paid for are cancelled automatically.
Need help with deletion? Email support@raredrop.ai.
