Shipping & delivery

Invoices settled before 2pm ET ship the same business day. Everything else ships the next business day. You get tracking by email the moment the label is scanned.

You choose your shipping method at the start of checkout and always see the exact cost before you place the order. There is no free shipping tier.

• Standard tracked (USPS Ground Advantage): $5.95 — carrier cover up to $100 only
• Insured & tracked (USPS Priority): $9.95 + $1.75 per extra $100 declared
• Express insured + signature (FedEx / UPS 2Day): $24.95 + $2.50 per extra $100 declared
• International: from $35 tracked, duties payable by the buyer

Singles ship sleeved in a semi-rigid, inside a team bag, inside a rigid mailer. Slabs ship bubble-wrapped in a fitted box. Sealed product ships double-boxed with void fill. Nothing leaves the vault in a plain envelope.

Insurance is optional and priced by declared value, so you decide the level of cover. Orders over $500 must ship insured. If a parcel insured with us is lost in transit we file the claim and make you whole — you do not chase the carrier.

Cards sold by vault members ship directly from the seller unless you add Concierge at checkout — then the card comes to our vault first for cert and condition checks, photos and insured repacking. On peer-to-peer orders you can also request Authenticity Protection, where we hold the funds until the card is delivered and you confirm it matches the listing, and open a buyer confidence session with the seller before you pay.

If tracking stalls for more than five business days, email support@raredrop.ai and we will open a trace immediately. See also our returns policy.